Available iOS task types

The following task types are available for iOS task bundles:

Enroll

When the task is transferred to devices, an enrollment email is sent to the email address that is configured for each device. Users must perform the steps that are described in the email to enroll their device.

When the task is transferred to a device that is already enrolled, no enrollment email is sent.

Install profile or assign policy

Select a profile or policy from the list of available profiles and policies. For information on how to add profiles or policies to this list, see Profiles and policies.

When the task is transferred to devices, the profile is silently installed or the policy is silently assigned.

You can add more than one task of this type to a task bundle.

Remove profile

In Select source, select Profiles and then select a profile from the list.

In addition to the profiles that are available on the Sophos Mobile Control server, the list includes profiles that are in use on the managed devices.

You can also remove a profile that is not contained in the list. Select Identifier and then enter the identifier of the profile you want to remove from devices.

When the task is transferred to devices, the profile is silently removed.

You can add more than one task of this type to a task bundle.

Note: You cannot directly remove a Sophos container policy from devices. Instead, use the device action Unenroll Sophos container. This will also remove the related policy from the device.

Install provisioning profile

Select an app provisioning profile from the list of available profiles. For information on how to add profiles to this list, see Import provisioning profiles for iOS apps.

When the task is transferred to devices, the provisioning profile is silently installed.

Remove provisioning profile

In Select source, select Profiles and then select a provisioning profile from the list.

In addition to the profiles that are available on the Sophos Mobile Control server, the list includes profiles that are in use on the managed devices.

You can also remove a provisioning profile that is not contained in the list. Select Identifier and then enter the identifier of the profile you want to remove from devices.

When the task is transferred to devices, the provisioning profile is silently removed.

Install app

Select an app from the list of all available apps. For information on how to add apps to this list, see Add app.

When the task is transferred to devices, users receive a notification on their devices that Sophos Mobile Control wants to install the app. Users can tap Install to start the process, or Cancel to reject the installation.

If users reject the installation, the task fails.

If the app is already installed on a device that receives the task, it is updated.

You can add more than one task of this type to a task bundle.

Remove app

In Select source, select Apps to select an app for removal from the list of available apps.

In addition to the apps that are available on the Sophos Mobile Control server, the list includes apps that are in use on the managed devices - with the exception of iOS system apps.

You can also remove an app that is not contained in the list. Select Identifier and then enter the bundle ID of the app you want to remove from devices.

When the task is transferred to devices, the app is removed silently.

You can add more than one task of this type to a task bundle.

Send message

Enter a plain text to be displayed on the devices.

When the task is transferred to devices, the message text is displayed in a notification window. Users can display past messages on the Messages page of the Sophos Mobile Control app.

You can add more than one task of this type to a task bundle.

Unenroll

When the task is transferred to devices, they are unenrolled from Sophos Mobile Control. See Unenroll devices. Device users do not need to confirm the operation.

You cannot add an Unenroll and a Wipe task to the same task bundle.

Wipe

When the task is transferred to devices, they are reset to their factory settings. Device users do not need to confirm the operation.
Important: Use this task type with care. All data on the devices that receive the task is deleted without user confirmation.

You cannot add an Unenroll and a Wipe task to the same task bundle.