|Tasks / Monitor tasks|
The following table provides an overview of the task states shown on the Task view and on the Task archive pages.
Every state is associated with a color code that indicates the state category.
|Accepted||Task has been created.|
|Will be retried||Task will be retried later.|
|Started||Task has been started.|
|In progress||Execution of the task is being prepared.|
|Task bundle in progress||Execution of the task bundle is being prepared.|
|Notified||SMC app was notified.|
|Commands sent||SMC app has received the package and/or the commands.|
|Result evaluation started||SMC app has answered and the evaluation of the result has been started.|
|Result incomplete||Result evaluation showed that not all commands’ results have been received by now.|
|Waiting for user interaction||There is a pending user action on the device.|
|Device is locked||Task waits for the device to become unlocked (iOS only).|
|Successful||Package has been installed or the commands have been successfully executed.
Note: For the initial provisioning of the Sophos Mobile Control app the task must finish with the state Installed.
|Installed||The Sophos Mobile Control app has been installed successfully. The device is provisioned now.|
|Result evaluation failed||Result evaluation could not be executed.|
|Task partly failed||Not all commands of the task could be executed successfully.|
|Delayed||Task will be restarted later.|
|Failed (retry queued)||Task has failed and will be retried later.|
|Task failed||Task has failed and no further retries are queued.|
|Completely failed||Task has failed, and it is not possible to retry it.|
|Not started||Task is part of a task bundle and was not processed yet.|
|Session requested||An AirPlay session was requested (iOS only).|
|Unknown||The server has no information about the task status.|