Add app

You make an app available for installation either by uploading the app package or by linking to the app in the relevant app store.
  1. On the menu sidebar, under CONFIGURE, click Apps and then select the platform for which you want to add the app.
  2. On the Apps page, click Add app and then select:
    • Android package or iOS package to add the app by uploading the APK file (for Android apps) or IPA file (for iOS apps).
    • Android link, iOS link or Windows Mobile link to add the app by linking to it in the relevant app store.

On the next page, you configure the app details.

Note: For iOS links, you can click Search in iTunes to search for the app in the iTunes database. When you select an app in the search results list, the relevant fields on the Edit iOS link page will be populated from the corresponding iTunes values.

  1. Enter a Name for the new app.
  2. Optional: For app packages, enter a Version that is displayed in the Enterprise App Store.
    For app links, the version is displayed as Google Play Store or App Store. In the Enterprise App Store this is replaced by the actual version from the app store.
  3. Optional: In the App identifier field, enter the internal identifier of the app.
    Leave this field empty if you do not know the exact identifier. In most cases, Sophos Mobile Control can read the value from the app itself and then fills in this field automatically.
  4. Optional: In the App category field, enter a category name, for example Recommended.
    When you make the app available in the Enterprise App Store as described in the next step, the app will be listed in a section with that name.
  5. You can make the app available in the Enterprise App Store so that it's installation can be initiated by the user. Click Show next to Available to device groups and select one or more device groups for which the app will be listed in the Enterprise App Store.
  6. For iOS devices, when you select SMC managed installation, the app will be installed as a managed app.
    Certain device profile settings are only available for managed apps.
    Note: The SMC managed installation setting only affects apps that are installed by the user from the Enterprise App Store. Apps that you install from the Sophos Mobile Control console are always managed.

    For information on managed apps, see Managed apps for iOS.

  7. Optional: In the Description text field, enter a description that is displayed in the Enterprise App Store.
    Note: You may use the placeholder %_appstoretext_% anywhere in your description text. In the Enterprise App Store, this is replaced by the actual app description from Google Play or the App Store.
  8. Click Show next to Operating systems and select the operating system versions the app applies to.
  9. For Samsung Knox devices, when you select Install in Knox container, the app will be installed inside the Knox container.
    This option is only available when a Samsung Knox Premium license key is configured on the System setup page.
  10. Configure the app source.
    • For app links, enter the URL of the app in the relevant app store in the Link field.

      To determine the URL, click the link below the Link field to open the app store in a new browser tab and navigate to the app page. Then copy the URL from the tab's address bar and paste it into the Link field.

    • For app packages, click Upload a file to upload the app to the Sophos Mobile Control server. Navigate to the APK file (for Android apps) or IPA file (for iOS apps) and click Open.

      Note:

      The package file size must not exceed a certain limit.

      For on-premise installations, the limit is configured by your super administrator. For Sophos Mobile Control as a Service, it is set to 100 MB per package.

  11. When you have configured the app details, click Save to save the app settings and to return to the Apps page.
The app is available for installation. It is displayed on the Apps page. If you have configured the Available to device groups field, the app is also displayed in the Enterprise App Store of the Sophos Mobile Control app from where users can install it. The installation process runs unattended or with very little user interaction.