Configure polling interval for Windows devices

For Windows devices, you can configure the polling interval at which the Windows MDM client contacts the Sophos Mobile Control server. Usually, the server contacts the client using push notifications. Polling is used as a safety measure when the push notification service is not available.

Note: The default values are sufficient in most cases. Using shorter intervals impacts battery life and data consumption and causes higher server load.
  1. On the menu sidebar, under SETTINGS, click Setup > General, and then click the Windows tab.
  2. Select polling intervals for the different Windows operating systems. You can configure individual settings for:
    • Windows 10 Mobile and Windows Phone 8.1 devices
    • Windows 10 Desktop devices
  3. Click Save.