Copy an APNs certificate to another customer

You can copy a certificate for the Apple Push Notification service (APNs) to another customer within the same or a different installation of Sophos Mobile Control.

Important: If there already exists an APNs certificate at the target location, it is important that the Topic property of the certificate that you want to copy is identical to the Topic of the existing certificate. If you copy the wrong certificate, you might need to re-enroll all iOS devices of the customer.

Download the certificate from the source location:

  1. Log in to the Sophos Mobile Control console as an administrator of the customer whose APNs certificate you want to copy.
  2. On the menu sidebar, under SETTINGS, click Setup > System setup and then click the iOS APNs tab.
  3. Make a note of the Topic value that is displayed in the certificate details.
  4. Click Download certificate as PKCS #12 file.
  5. In the confirmation dialog, the password for the certificate file is displayed. Make a note of that password and then click Download.
    This saves the certificate file apns_cert.p12 to your local computer.

Upload the certificate to the target location:

  1. Log in to the Sophos Mobile Control console as an administrator of the customer to whom you want to upload the certificate.
  2. On the menu sidebar, under SETTINGS, click Setup > System setup and then click the iOS APNs tab.
  3. If there already exists an APNs certificate, verify that the Topic value is identical to the value of the certificate you are about to copy.
  4. In the Upload APNs certificate step, click Upload certificate and then browse for the apns_cert.p12 file that you downloaded before.
  5. Enter the password and then click Apply.
  6. Click Save.