This procedure assumes that you have not uploaded a certificate for
the Apple Push Notification service (APNs) to Sophos Mobile Control yet.
On the menu sidebar, under SETTINGS, click and then click the iOS APNs tab.
The description on that tab guides you through the steps you have to perform
to request a certificate from Apple and to upload it to Sophos Mobile
In the Download certificate signing request step, click
Download certificate signing request.
This saves the certificate signing request file apple.csr
to your local computer. The signing request file is specific to the current
You need an Apple ID. Even if you already have an ID, we recommend that you
create a new one for use with Sophos Mobile Control. In the Create
Apple ID step, click Create a new Apple
This opens an Apple web page where you can create an Apple ID for your
Note: Store the credentials in a safe place where your colleagues
can access them. Your company will need these credentials to renew the
certificate each year.
For your reference, enter your new Apple ID in the Apple
ID field on the top of the iOS APNs
When you renew the certificate each year, you must always use that same Apple
In the Create or renew APNs certificate step, click
Apple Push Certificates Portal.
This opens the Apple Push Certificates Portal.
Log in with your Apple ID and upload the certificate signing request file
Download the .pem APNs certificate file and save it to your
In the Upload APNs certificate step, click
Upload certificate and then browse for the
.pem file that you received from the Apple Push
Click Save to add the APNs certificate to Sophos Mobile
Sophos Mobile Controls reads the certificate and displays the certificate details on
the iOS APNs tab.