On the menu sidebar, under SETTINGS, click to open the Show administrators page, and
then click Create administrator.
On the Edit administrator page, configure the account
details for the administrator.
- When External LDAP directory is used as the user
directory for the customer, you can click Lookup user via
LDAP to select an existing LDAP account.
- If you do not use an external user directory enter the relevant data for
Login name, First name,
Last name, Email address
The password that you specify is a one-time password. When the administrator
logs in for the first time they are prompted to change it.
The Login name
only supports the following
- Uppercase characters A-Z (Latin alphabet)
- Lowercase characters a-z (Latin alphabet)
- Digits 0-9
- Special characters !._-#
In the Role list, select one of the available
The role defines the type of access rights the new administrator will have to
Sophos Mobile Control. See User roles
Click Save to create the administrator account.
The new administrator is created and shown on the Show
administrators page. Forward the user credentials (user, customer and
one-time password) to the new user. The new user can log in to the Sophos Mobile Control console and is
prompted to change the password.