Manage DEP devices

DEP devices are managed in Sophos Mobile Control just as non-DEP devices are. See Manage devices.

Specifically to DEP, you can assign a DEP profile to a device. The DEP profile provides information to the Apple server when the device is activated. See Create DEP profile.

Note: Because a DEP profile is only used for device activation, changing the assigned DEP profile has no effect on the device until it is reset and then activated again.

To change the DEP profile of a device:

  1. On the menu sidebar, under MANAGE, click Devices and then click Apple DEP.
    The Apple DEP devices page lists all devices that you have assigned to Sophos Mobile Control on the Apple DEP web portal.
  2. Click Synchronize with Apple DEP portal to update the DEP information.
    Note: To limit the load on the Apple DEP server, the Synchronize with Apple DEP portal option is disabled after a synchronization and becomes available again after a few minutes.
  3. Select the devices to which you want to assign a different DEP profile.
  4. Click Actions > Assign profile.
  5. In the confirmation dialog, select the DEP profile you want to assign to the devices and then click OK.