Lock and unlock the Sophos container

Prerequisite: You have activated an SMC Advanced license.
Note: This section applies to devices that have an assigned Sophos container policy.

You can lock or unlock the Sophos container, that is, set the access permissions for the Sophos container apps and for data within the Sophos container.

  1. On the menu sidebar, under MANAGE, click Devices.
  2. On the Devices page, click the blue triangle next to the device for which you want to lock or unlock the Sophos container and then click Show.
  3. On the Show device page, click Actions > Set Sophos container access.
  4. In the dialog box for setting the access permissions, select one of the following:
    • Deny: The Sophos container is locked. Users can no longer use it.
    • Allow: The Sophos container is unlocked.
    • Auto mode: The Sophos container is locked as long as the device violates a compliance rule for which Lock container is activated. This is the default behavior if you have not set an access permission.
  5. Click Yes.
The device is triggered to synchronize with the Sophos Mobile Control server. On synchronization, the setting is applied to the device.