Reset Sophos container password

Prerequisite: You have activated an SMC Advanced license.
Note: This section applies to devices that have an assigned Sophos container policy.

You can reset the Sophos container password. This is useful, for example, when users forget their password. If you reset a Sophos container password, users will be asked to define a new container password.

  1. On the menu sidebar, under MANAGE, click Devices.
    The Devices page is displayed.
  2. Click the device for which you want to reset the Sophos container password.
    The Show device page is displayed.
  3. Click Actions.
    The Actions menu is displayed.
  4. Click Reset Sophos container password.
  5. In the dialog box, click Yes to confirm the operation.
The Sophos container password is reset. The user has to enter a new Sophos container password.