Internal user management has been enabled for the customer you
are logged in to. For on-premise installations this is done in customer management by
the super administrator. For further information, see the Sophos Mobile Control super administrator guide
This does not apply to Sophos Mobile Control as a
Service. Super administrators are not supported in Sophos Mobile Control as a
Service. For information on how to define the user management methods for Sophos
Mobile Control as a Service, see Configure Self Service Portal user management.
On the menu sidebar, under MANAGE, click
The Show users page is displayed.
Click Create user.
The Edit user page is displayed.
Select the Send welcome email check box.
Enter the following information:
Click Show, to display all available user
groups and select one.
The new Self Service Portal user is displayed on the Show
page. A welcome email is sent to the new user.
If you click the blue triangle next to the
required user, you can view the user details (Show
you click a user name, the Show user page is
displayed. This page contains the Resend welcome email
button, which you can use to send the email again if the user did not receive or
lost the initial email.