Note: For on-premise installations of Sophos Mobile Control, user management for the
Self Service Portal is configured by the super administrator when a customer is
created. See the Sophos Mobile Control super administrator guide.
On the menu sidebar, under SETTINGS, click
Setup, and then click System
The System setup page is displayed.
Go to the User setup tab. In this tab, select the data
source for the Self Service Portal (SSP) users to be managed by Sophos Mobile
None. No SSP, user-specific profiles, or LDAP
Select Internal directory to use internal user
management for users of the Sophos Mobile Control Self Service Portal.
Select External LDAP directory to use external
user management for users of the Sophos Mobile Control Self Service
If you have selected Internal directory or
External LDAP directory, the selected option and the
option None. No SSP, user-specific profiles, or LDAP
administrators available. are displayed on the User setup
tab. If you want to change your selection afterward, select None. No
SSP, user-specific profiles, or LDAP administrators available first to make all
Note: The user management configuration cannot be changed as
long as there are any devices linked to the directory. If you try to change
the configuration while devices are still connected, an error message is