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Renewals and license expiry

It's vital that valid and active licenses are in place for all Sophos products at all times. Failure to renew can result in loss of protection and functionality of your Sophos product. To ensure a smooth renewal and continued protection, please follow the steps in the section that applies to your situation below.

  • Your licenses are about to expire

    Work with your partner or your assigned Sophos Renewals contact to ensure a new license is in place prior to expiry.

  • Your licenses have expired

    If you new license isn't in place, you're no longer entitled to the Sophos products. You'll lose your protection. If you haven't already done so, contact your Sophos Sales representative or partner to begin the process of reinstating your license and protection.

If you are unsure who to reach out to, please contact our Customer and Partner Care team and request assistance to identify your partner or account owner for renewal.