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Fix Server Protection

Ensure all your licensed protection software is installed.

If Account Health Check warns that servers don't have all your licensed protection software installed, you can do this automatically or manually.

Fix automatically

If you choose to install automatically, we install all your licensed protection software on your affected servers. You can review the changes in your audit log.

To install your software automatically, do as follows:

  1. Click Fix automatically in the warning.

    Install server protection automatically.

  2. Confirm that you want to install your licensed software.

Fix manually

To install your software manually, do as follows:

  1. Click the link in the warning. The link is on the number of servers affected.

    If you have problems with the link, go to your servers list and use the filters to select Some Sophos protection missing.

    Link to servers list.

  2. You see the list of servers that need attention.

    Servers list.

  3. Check if there are servers that you need to delete from Sophos Central. For help with deleting servers, see Server Summary.

    If you don't delete servers or add protection we'll continue to warn that your servers are unprotected.

  4. Select servers where you want to add protection (or select the top checkbox to select all) and click Manage Endpoint Software.

    Servers page with servers selected.

  5. In Manage Endpoint Software, you can see your licensed software under Protection. Select it and click Save.

    Manage Endpoint Software dialog.

In the server list, the Protection column next to the servers now shows they're going to get your full protection software.

Sophos Central will install the new software the next time the servers are online and update (usually within an hour).