Installing the Sophos Outlook add-in
Install the Sophos Outlook add-in to make it easier for your users to report suspicious messages.
To install the add-in, do as follows:
- Configure the add-in. See Configure the add-in.
- Download the XML manifest. See Download the XML manifest file.
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Deploy the add-in to users. See Deploy the Sophos Outlook add-in.
Alternatively, see Microsoft's add-in deployment process.
Is my environment compatible with the add-in?
The add-in is available for the following environments:
- Microsoft Outlook for Windows and Mac.
- Microsoft Outlook on the web (formerly Outlook Web App).
- Microsoft Outlook for iOS and Android.
- Microsoft 365 (formerly Office 365) and Exchange.
Restrictions
- The add-in doesn't support Exchange 2013 or non-Microsoft email services like Gmail or other POP/IMAP accounts.
- The mobile device add-in only works on Microsoft 365 Exchange servers and isn't compatible with on-premises Exchange servers.
- The Outlook 2019 email client for Windows and Mac, and Outlook 2016 email client for Windows aren't supported. This doesn't affect the mobile device add-in.
Note
If you've installed the Sophos Outlook add-in, please ensure your users have the latest version.
For information on how to upgrade, see Upgrading the Outlook add-in.
Configure the add-in
Before deploying the add-in to users, you must set up one or more mailboxes where reports of suspicious messages are delivered.
To add a mailbox, do as follows:
- Go to My Products > Phish Threat > Settings > Report Message Add-in for Outlook.
- Click Add mailbox to add a new mailbox.
Download the XML manifest file
When you've configured the mailboxes, you must download the XML manifest file.
To download the manifest file, do as follows:
- Go to My Products > Phish Threat > Settings > Report Message Add-in for Outlook.
- Click the Download XML Manifest link.
- Save this file in a location where you can access it during the deployment step.
Deploy the Sophos Outlook add-in
To deploy the Sophos Outlook add-in, do as follows:
- Sign in to Office 365 Admin Center.
- Click Settings > Integrated Apps.
- Click Upload custom apps.
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On the Upload Apps to deploy page, do as follows:
- Under App type, select Office Add-in.
- In Choose how to upload app, select Upload manifest file (.xml) from device, then click Choose File.
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Search for the
SophosOutlookAddinManifest.xml
manifest file, then click Open.You'll see the Manifest file validated confirmation.
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Click Next.
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On the Add users page, do as follows:
- In Is this a test deployment, select No if it's not.
- In Assign users, select Just me, Entire organization, or Specific users/group.
- Click Next.
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On the Accept permissions requests page, click Accept permissions.
- On the Permission requested page, click Accept to accept additional permissions for the Sophos Outlook Add-in.
- Click Next.
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On the Review and finish deployment page, click Finish Deployment.
You'll see a confirmation that the deployment is complete.
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Click Done.
You'll see the add-in under the Deployed apps tab on the Integrated apps page.
Microsoft's add-in deployment process
You can use Microsoft's add-in deployment process for deploying the add-in.
Note
Check the latest information provided by Microsoft on deploying add-ins before proceeding. Use the instructions provided by Microsoft if there are any differences from the help we provide.
To deploy the add-in, do as follows:
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Test whether users can install the add-in. To do this, follow the instructions in Sideloading installation instructions.
Sideloading is recommended for proof of concept and testing purposes only. It refers to the process of installing the add-in for a user.
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Check if Office 365 centralized deployment of add-ins works in your environment. See Determine if centralized deployment of add-ins works for your organization.
- When you're ready to begin centralized deployment of the add-in, follow the instructions in Deploy add-ins in the Microsoft 365 admin center.
- Optional: For customers in an on-premise environment without a connection to Microsoft 365, use the Exchange Admin Center to install the add-in for your organization. For more information, see Exchange admin center in Exchange Server.
If the add-in won't install on endpoint computers or it doesn't appear in the list of available add-ins, you must install the latest Microsoft Office updates.