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Recover deleted devices

You can recover devices that you’ve deleted from Sophos Central if they are synced using Active Directory synchronization.

When the devices reappear in Sophos Central as a result of Active Directory synchronization, they no longer report to, or communicate with, Sophos Central. To reconnect them, do as follows:

  1. Go to Reports.
  2. In Reports, under Endpoint & Server Protection, click Recover Tamper Protection passwords.

    Screenshot of Reports page.

    The report shows devices that have been deleted in the last 90 days.

  3. For each device, re-install the Sophos Central endpoint software.