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Delete users

You can delete users from Sophos Central if you're a Super Admin or an Admin.

You can only delete users that are administrators if you're a Super Admin.

You can't delete yourself even if you're a Super Admin.

Under the following circumstances, Sophos Central can automatically recreate the user:

  • If the user logs in to an associated device that Sophos Central still manages, Sophos Central adds them as a user again.
  • If a user was added using a directory service and is still in the directory service, then Sophos Central adds them as a user again the next time that it synchronizes with your directory service.

To delete users, do as follows:

  1. Go to People > Manage Users & Groups.
  2. On the Users tab, click the checkbox next to each user you want to delete.
  3. Click Delete.

Note

Deleting a user doesn't delete devices associated with that user nor remove the Sophos software from these devices. However, it'll remove the associated mailbox of the user from Mailboxes.

Note

If you delete a user enrolled in a Phish Threat campaign within the last 30 days, the deleted user shows up on the People page again. To avoid this, make sure you delete a user after the Last Targeted or Last Enrolled date. For more information, see Deleted users.

You can reassign logins assigned to a deleted user to another user. You can edit logins by clicking the Edit link on a user's details page. See User Summary.