Directory service

You can import users and user groups to Sophos Central using a directory service.

If you're a new customer or don't have a directory service set up, you can select the directory service you want to use.

If you've already set up a directory service, you can see information about your chosen service's settings and sync status. You can also change between directory services.

Restriction These features might not be available for all customers yet.
Restriction You must be an Admin to set up or change directory services.

Go to Overview > Global Settings > Directory service.

Getting started

If you're a new customer or don't have a directory service set up, click the Getting started link in Directory service.

You can then choose whether to use AD sync or Azure AD sync.

For instructions on setting up Active Directory synchronization, see Set up synchronization with Active Directory.

For instructions on setting up Azure AD synchronization, see Set up synchronization with Azure AD.

Once you've set up synchronization you can review its status and other settings.

AD sync

In Directory service, if you've set up AD sync, you can do as follows:

  • See whether the last synchronization was successful or whether any warnings or errors occurred.
  • See the last synchronization with Active Directory.
  • Review the number of users and groups imported from Active Directory.

You can view Active Directory synchronization alerts in Alerts.

You can view synchronization events in Logs & Reports > Events.

You can change the configuration settings and the filters used for Active Directory.

You can download the latest installer for setting up synchronization with Active Directory.

You can change directory services and use Azure AD sync instead.

Azure AD sync

In Directory service, if you've set up Azure AD sync, you can do as follows:

  • See whether the last synchronization was successful or whether any warnings or errors occurred.
  • See the time of the last synchronization with Azure AD.
  • Review the number of users and groups imported from Azure AD.

Click Sync now to run the synchronization process.

Click Test Connection to validate your Azure AD synchronization connection.

You can change the configuration settings and the filters used for Azure AD.

You can view Azure AD synchronization alerts in Alerts.

You can view synchronization events in Logs & Reports > Events.

You can change directory services and use AD sync instead.