On the Mailboxes page you can manage your mailboxes for users, distribution lists and public folders. All protected mailboxes are listed.

Restriction This option is only available if your license includes Sophos Email.

For help on setting up see Email Gateway.

Go to Email Gateway > Mailboxes to view and manage your mailboxes.

You can manually add mailboxes or import mailboxes and aliases. See Add mailboxes to Email Gateway.

You can use either AD sync or Azure AD sync to import users and groups into Sophos Central.

  • If you haven't used it yet, there is a link to get you started. For more information and instructions on how to set up a directory service, see Directory service.
  • If you've already used it, a message here shows you issues, such as users without email addresses. Click on the link to fix the issue.

Click on a mailbox name to see its user, aliases, and the Email Gateway policies the user belongs to.

You can edit the aliases for a mailbox and ask Sophos to give Bulk email sender privileges to a user. See Email sending limits and privileges.