Training Reminder and Enrollment Emails

You can use a custom sending address for training reminder and enrollment emails.

Sending these emails from a domain that your organization owns, instead of the default Sophos one, makes them more trustworthy.

To turn on using your custom email address, click Settings > Training Reminder and Enrollment Emails.

The sending domain used for simulated attack emails does not change. Your custom email address is used for sending the following types of email:

  • Training reminder emails: used in all campaign types.
  • Enrollment emails: only used in training campaigns.
  • Caught emails: only used in attachment campaigns.

You must test the custom address to ensure it's valid. If you don't verify your custom email address, emails are sent using the Sophos address.

If there are problems with with your custom email address, emails are sent using the Sophos address.

You can also set a custom email address for emails sent out by the campaign test feature.