User access

You can automatically give your users access to the Sophos Central Self Service Portal.

Sophos Central Self Service Portal allows your users to do some tasks themselves if they're using Sophos Email, Sophos Central Device Encryption, or Sophos Mobile. For example, Sophos Email users can manage their quarantined emails.

Note You must have licenses for Sophos Email, Sophos Central Device Encryption, or Sophos Mobile to use Sophos Central Self Service Portal.

You don't need to give administrators access to Sophos Central Self Service Portal. They can sign in using their Sophos Central Admin credentials.

You can find more help on using Sophos Central Self Service Portal in Sophos Central Self Service Portal help.

If you have Sophos Email, you can control what your users can do in Sophos Central Self Service Portal. You can find help on doing this in Manage settings for Sophos Central Self Service.

To turn on User Access, do as follows:

  1. Go to Overview > Global Settings > User Access.
  2. Turn on Sophos Central Self Service Portal access.

New users will now have access to the Sophos Central Self Service Portal when you add them to Sophos Central. They'll receive an email with sign-in instructions.

Any existing users without access are also given access and sent an email.

If you turn off automatic access, any users that have access at that point can still sign in to the Sophos Central Self Service Portal. Only users added after you turn it off won't have access.