Wireless System Settings

Manage the firmware and wireless system settings.

Sophos Unique Customer ID: You can show or hide your unique ID. This ID helps Sophos Support if you have an issue.

Firmware Update: You can update the firmware version immediately or schedule it on a daily, weekly, or monthly basis. To schedule an update, ensure that you convert your local time to the UTC standard.

Update Version <version> is displayed if a new version is available. If you update, all access points under your account will be updated to the selected version. You can view the information about the installed firmware version, release, and installation date.

Note During an update, access points along with the configured SSIDs are temporarily unavailable. We recommend that you schedule firmware updates during off-peak hours to avoid service interruption.

The event and audit logs are also generated during a firmware update.

Diagnostics

Forward access points logs: You can forward the access point logs to Sophos Support. We recommend that you turn on this option for debugging purposes.

Remote Login to Access Points for Sophos Support: Sophos Support can connect to access points remotely. You can turn this on for 5 hours to 30 days. It is turned off at the end.

Analysis

Usage Insight : The traffic generated by the user is categorized and shown.

The access point uses SophosLabs to categorize traffic. This option is turned off by default. Turning this feature on results in performance issues. For more information, see Web category descriptions.

Rogue Access Point detection

Detect and report rogue access points: The access point scans for the neighborhood networks in all the channels defined by the regulatory domain. You can scan neighboring SSIDs on the Sites page.

AdvancedRF Management

Roaming assist: Sticky clients can connect to your other access points within a site. A sticky client is a client that remains connected to an access point even if it is far away.

Discovery Protocol

Link layer discovery protocol (LLDP) : Access points advertise their identity by using link layer discovery protocol (LLDP) Ethernet frames.

Network switches that support IEEE 802.1ab LLDP can discover access points.

This helps you manage the access point if there is a Layer 2 connectivity issue with the switch.

The access point shows MAC address, model, serial number, management port, and management IP address in the LLDP packet. Access points send LLDP packets only on the wired interface as a security measure.

Note Available only for APX 320, APX 530, and APX 740.