Wireless Alerts
View access point generated wireless alerts.
These are the types of alerts generated by access points.
High
Alert type |
Description |
---|---|
Access Point has bad health |
The load on the access point is too high. There are too many devices connected. Check you have enough access points to cover the area. |
Medium
Alert type |
Description |
---|---|
Access Point is offline |
The access point has no internet connection, no power, or has experienced a software error. You can try restarting. Restarts can resolve software errors. |
Access Point is not broadcasting any network |
The access point isn't configured. To configure the access point click . |
Access Point command done |
The restart is complete. Restarting the access point may resolve the following alerts:
If the problem continues, contact Sophos Support. They will need remote access to investigate the issue. Go to to allow remote access. |
Low
Alert type |
Description |
---|---|
Access Point will be updated with new firmware |
Wireless is turned off for approximately 5 minutes. |
All Access Points will be updated with new firmware |
Wireless is turned off for approximately 5 minutes. |
Access Point has been successfully updated with new firmware |
|
All Access Points have been successfully updated |