How to configure Sophos Email for Office 365

You need to add your domain.

1. Click Email Gateway > Settings.
2. Click Domain Settings/Status.
3. Click Add Domain.
4. Enter your email domain details, the direction of traffic, and delivery destination details.
5. Next, click Verify Domain Ownership.
6. Copy the TXT value presented in the Verify Domain Ownership dialog.

   This value is specific to your email domain.

7. Create a TXT DNS record in the root level of the domain name you entered earlier and paste the TXT value that you copied earlier.You can give it the same TXT name as shown or use @. If you're not sure how to do this, contact the organization that registered your domain name.
8. Once the new TXT DNS record entry is saved, click Verify.

Sophos Email allows you to add single mailboxes manually via the user interface.

1. Go to Email Gateway > Mailboxes to view and manage your mailboxes.
2. On the Mailboxes screen, click Add.
3. Select Add Mailbox.

   There are three types of mailbox:

   • User Email: a mailbox for a person. Example: firstname.lastname@companyname.com.
     Tip For a User Email mailbox, you can click the mailbox name to view the user's details.
   • Distribution List: a mailbox for a group of people. Example: support@companyname.com.
   • Public Folder: a mailbox for collecting information such as surveys or feedback. Example: survey@companyname.com.
4. Select a mailbox type.
5. Enter a name for the mailbox.
6. Enter the SMTP address for the mailbox.
7. Click Save to create a single mailbox and exit, or Save and Add Another to create additional mailboxes.

Sophos Email allows you to import mailboxes in bulk.

1. Create your import .csv file using the following format:

   Name	Email Address	Type
   Robert Alamar	robert.alamar@test.com	User
   Support DL	support@test.com	DL
   Vacation Calendar	vacation@test.com	PF

2. Go to Email Gateway > Mailboxes to view and manage your mailboxes.
3. Click Add Mailbox and select Import Mailboxes.
4. Click Browse and navigate to your import file.
5. Click Add to start the import process.

   Import will run and display results after it completes.

If you are using Sophos Email for your spam filtering and clean email is delivered to Office 365, you need to bypass Exchange Online Protection (EOP) to ensure smooth delivery of your mail.

1. Log in to the office portal.
2. Under Admin Centers, choose Exchange.
3. Under Mailflow, select Rules.
4. Click the + to add a new rule and choose Bypass Spam Filtering from the menu.
5. Set the following values:

   Option	Description
   Name	Sophos Central EOP Bypass
   Apply this rule if	Apply to all messages
   Do the following	Set the spam confidence level (SCL) to...
   Audit this rule with severity level	Low
   Choose a mode for this rule	Enforce

6. Click Save to add the rule.

You need to configure a secure connector to Sophos Email.

1. Log in to your Office 365 Admin Portal.
2. Click Exchange then go to Exchange Admin Center.
3. Click mail flow then click connectors.
4. Click the + to add a new connector.
5. Select Partner Organization in the From field.
6. Select Office 365 in the To field.
7. Click Next.
8. Enter a name for the connector. Sophos Email Connector is recommended.
9. Enter a description (optional).
10. If you want to turn the connector on immediately after saving, leave the box labeled, Turn it on checked. Otherwise, uncheck the box to turn it on later.
11. Click Next.
12. Select Use the sender's domain.
13. Click the + to add a sender domain.
14. Enter * to apply the settings to all sender domains.
15. Click Next.
16. Select Reject email messages if they aren't sent over TLS and Reject email messages if they aren’t sent from within this IP address range.
17. Click the + to add sender IP addresses.
18. Enter the Sophos Email Delivery IP address for your region here.

    To find out which IP address to use, see Restrict delivery to Sophos IP addresses.

19. Click Next.
20. Verify the new connector settings and click Save.