Add administrators

You assign administration roles to users using the Available Users list.

Existing administration roles, if any, are indicated next to the user's name.

A user can only have one assigned role.

For example, if you add a Read-only administrator to the list of Help Desk administrators their assigned role changes to Help Desk administrator. They are no longer a Read-only administrator.

To add an administrator, do as follows:

  1. Go to Overview > Global Settings > Role Management.
  2. Select the administrator role that you want to assign.
  3. On the role details page, next to Role Members, click Edit.
    Restriction You can only see this option if you're a Super Admin.
  4. In Edit Role Members, select a user in the Available Users list and use the picker arrows to add them to the Assigned Users list for the role. Select Save.