Recover tamper protection passwords

You can recover the tamper protection passwords of devices that you’ve recently deleted.

You might need to do this so that you can uninstall Sophos software that is still on those devices.

Note Tamper protection passwords are stored for 90 days after you delete your device.

To recover passwords, do as follows:

  1. Go to Overview > Logs & Reports.
  2. In Reports, under Endpoint & Server Protection, click Recover Tamper Protection passwords.
    You see a list of deleted devices.
  3. Find the device you want.
  4. In the Password(s) column, click View password details.
    This shows you the password (and previous passwords).