Add a mailbox manually
Sophos Email allows you to add single mailboxes manually via the user interface.
To add a mailbox manually, do as follows:
- Go to Email Gateway > Mailboxes to view and manage your mailboxes.
- On the Mailboxes screen, click Add.
-
Select Add Mailbox.
There are three types of mailbox:
- User Email: a mailbox
for a person. Example: firstname.lastname@companyname.com.Tip For a User Email mailbox, you can click the mailbox name to view the user's details.
- Distribution List: a mailbox for a group of people. Example: support@companyname.com.
- Public Folder: a mailbox for collecting information such as surveys or feedback. Example: survey@companyname.com.
- User Email: a mailbox
for a person. Example: firstname.lastname@companyname.com.
- Select a mailbox type.
- Enter a name for the mailbox.
- Enter the SMTP address for the mailbox.
- Click Save to create a single mailbox and exit, or Save and Add Another to create additional mailboxes.