Add a mailbox manually

Sophos Email allows you to add single mailboxes manually via the user interface.

1. Click Mailboxes.
2. On the Mailboxes screen, click Add.
3. Select Add Mailbox.

   There are three types of mailbox:

   • User Email: a mailbox for a person. Example: firstname.lastname@companyname.com.
     Tip For a User Email mailbox you can click on the mailbox name to view the user's details.
   • Distribution List: a mailbox for a group of people. Example: support@companyname.com.
   • Public Folder: a mailbox for collecting information such as surveys or feedback. Example: survey@companyname.com.
4. Select a mailbox type.
5. Enter a name for the mailbox.
6. Enter the SMTP address for the mailbox.
7. Click Save to create a single mailbox and exit, or Save and Add Another to create additional mailboxes.