Import users from a CSV file

You can import a list of users using a CSV file. This allows you to add users in bulk without using Active Directory Synchronization.

To import users:

  1. Go to Users.
  2. Click Add and click Import users from CSV.
  3. Click Browse and select your CSV file.
    Tip You can download template CSV files from the Import users from CSV dialog.

    The CSV file can include groups a user is assigned to.

  4. To create new groups, click Create new groups.
  5. To send a registration email for the Sophos Central Self Service portal to each imported user, click Give users access to Sophos Central Self Service.
  6. Click Add.
Note The CSV file can include the email address of each user's manager. If there's a manager who isn't already a user in Sophos Central, a user is created. So the number of users imported may exceed the number of rows in the file.
Note If an email address in your CSV file matches an existing user in Sophos Central, the user is updated with the information in your import file.
Note If an email address in your CSV file matches an existing user in Sophos Central that is managed through Active Directory Synchronization, the user is skipped during import and no changes are made to the user account.