Error: Failed to store the recovery key

In rare cases, the system may fail to store the recovery key locally (in the keychain) or in Sophos Central.

This means that the machine is not recoverable if users forget their password. To mitigate this risk, an error message with the recovery key is displayed and the user is prompted to make a copy of the recovery key.

The system will repeatedly attempt to store the recovery key in Sophos Central. As soon as this is successful, users are informed that a new recovery key is now managed by Sophos Central and that they can destroy their copy of the recovery key.