Enterprise Master Licenses

You can opt to manage your licenses at enterprise level. Your licenses are shared between the sub-estates managed by your enterprise. You cannot turn off Enterprise Master Licenses once you have changed license management.

Introduction

If your organization has a single Sophos Central Admin account that owns all the purchased (full) licenses you can transfer the licenses to your Sophos Central Enterprise account. These licenses are the master licenses for your entire organization. Follow the license transfer instructions.

If you have several sub-estates with independent licensing you need to consolidate your licenses to use them as master licenses. Follow the consolidation instructions.

Enterprise Super Admins can allocate licenses from the pool of master licenses.

License allocation

If you don't allocate licenses, a sub-estate can use any license from the pool of available licenses.

If you set the license allocation for a sub-estate to zero for a specific license type, the sub-estate can't use licenses of that type from your pool. The product isn't available to that sub-estate.

If you allocate licenses of a specific type to a sub-estate, the sub-estate can use those licenses. If a sub-estate uses licenses over its allocation for a license type this shows as over-usage for the enterprise, as well as the sub-estate.

You can change license allocation at any time.

If a license expires or if you renew with a different number of licenses, your allocations don't update automatically.

If you unlink or delete a sub-estate, their licenses revert to the pool of available licenses.

Transfer licenses

Before you begin:

  • You must have only one sub-estate that owns all your full licenses.
  • You must have Enterprise Management turned on in the sub-estate that owns the licenses.

When you transfer:

  • You cannot go back to using individual licenses for each sub-estate.
  • All licenses are shared across the sub-estates in your enterprise.
  • You must manage licenses in Sophos Central Enterprise.
  • The Sophos Central administrators for your organization can't buy licenses or apply activation keys in Sophos Central Admin.

To transfer your licenses:

  1. Click your account name (upper right of the user interface) and select Licensing.
  2. Click Convert to Enterprise Master Licenses.
  3. Read the confirmation message about conversion and click Convert to Enterprise Master Licenses.

All your licenses are moved to your Sophos Central Enterprise account. Your licenses are shown in the Licensing page.

Any of your sub-estates that are using trial licenses are converted to full licenses.

All your sub-estates now use licenses from your master licensing pool.

Consolidate licenses

You need to get a new activation key that consolidates your licenses. In most cases this key is applied automatically. You may receive a key from your partner. If you do, you need to apply it on the Licensing page.

Before you begin:

  • You must have several sub-estates with independent licenses.
  • You must have Enterprise Management turned on for one of the sub-estates.

When you consolidate:

  • License consolidation may take a few days.
  • You cannot go back to using individual licenses for each-sub-estate.
  • All licenses are shared across the sub-estates in your enterprise.
  • You must manage all licenses in Sophos Central Enterprise.
  • The Sophos Central administrators for your organization can't buy licenses or apply activation keys in Sophos Central Admin.

To consolidate your licenses:

  1. Click your account name (upper right of the user interface) and select Licensing.
  2. Click Convert to Enterprise Master Licenses.
  3. Read the confirmation message about conversion and click Convert to Enterprise Master Licenses.
    The Licensing page now shows that you have requested conversion to master licenses.

    A consolidation request email is sent to you and your Sophos partner.

  4. Work with your Sophos partner to create a consolidation plan.
  5. Your new activation key may be applied automatically. If not, enter the key in Apply consolidation enterprise licenses activation key and click Apply.

All your licenses are moved to your Sophos Central Enterprise account. Your licenses are shown in the Licensing page.

Any of your sub-estates that are using trial licenses are converted to full licenses.

All your sub-estates now use licenses from your master licensing pool.