Computers are unprotected during migration

Your computers are unprotected during migration.

This happens when the on-premise agent software (Sophos Endpoint Security and Control) has been uninstalled, but the Sophos Central agent software hasn't yet been installed.

We recommend that you do as follows:

  • Migrate the computers when they aren't being used.
  • Advise your users to save all their work before migration and leave their computers turned on.
  • After migration, go to Sophos Central to check whether computers need to restart. Sometimes a restart is needed for full protection.
  • Run a full system scan of the computers to ensure that they haven’t been compromised.