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Sophos Mobile Control is being renamed Sophos Mobile Device Management, and Sophos Intercept X for Mobile is being renamed Sophos Mobile Threat Defense. The iOS apps are already available with the new names. The Android apps will be available in early 2027. In this help, Sophos Mobile Device Management and Sophos Mobile Threat Defense refer to both the Android and iOS apps. Select this banner for more information.

Page permalink

Always use the following permalink when referencing this page. It will remain unchanged in future help versions.

https://docs.sophos.com/central/Mobile/help/en-us/index.html?contextId=user-roles

User roles

Sophos Mobile administrators have different roles. The role affects what an administrator can do.

The available roles are:

Role Description
Administrator This role can perform all available actions.
Helpdesk

This role can perform actions for support purposes, including enrolling devices and installing apps.

This role does not have access to critical functions, such as defining settings and creating, deleting or editing devices/device groups, packages and policies.
Read-only This role has read-only access to all settings that are available to the Administrator role.

The Sophos Mobile roles relate to the administration roles you assign in Sophos Fusion as follows:

Sophos Fusion role Sophos Mobile role
Super Admin Administrator
Admin Administrator
Help Desk Helpdesk
Read-only Read-only
User No access