Prepare Apple Business devices

Before you hand over Apple Business (formerly Apple Business Manager) devices to your users, you must assign them to Sophos Mobile and assign an Apple Business profile to them.

Only users registered in Sophos Central Self Service Portal can activate Apple Business devices.

To prepare your Apple Business devices, do as follows:

1. Sign in to Apple Business with an account that has the Administrator or Device Enrollment Manager role.

2. In Apple Business, assign your devices to the Sophos Mobile device management service.

   See Assign, reassign, or unassign devices in Apple Business.

   Note

   When you buy devices from a reseller, it may take up to 24 hours for them to appear in Apple Business.

Skip the remaining steps if you've configured a default profile as described in Create Apple Business profile.

1. In Sophos Central Admin, go to My Products > Mobile.
2. On the menu sidebar, click Devices and then Apple DEP.

3. If required, click Synchronize with Apple Business Manager to update the device list.

   You might also have to refresh the browser page.

4. Select the new devices and click Actions > Assign profile.

5. In the confirmation dialog, select the Apple Business profile you want to assign to the devices.

You can now hand over the devices to your users. When the users switch on their devices for the first time, they enroll with Sophos Mobile as supervised devices.

For information on how to automatically assign a user to the device, see Auto-assign users to auto-enrolled devices.