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Enroll individual devices

  1. On the menu sidebar, click Devices and then click the device that you want to enroll.
  2. On the Show device page, click Actions > Enroll.

The enrollment task is started and displayed on the Task view page. An email with enrollment instructions is sent to the user.


On iPhones and iPads, users must go to the Settings app to install the configuration profile. If they don’t install the profile within 8 minutes, it will be deleted and you must start over.

This restriction doesn’t apply to devices you assign to Sophos Mobile using Apple Business Manager or Apple Configurator.

On Macs, the enrollment must be performed by the user that will be managed by Sophos Mobile. To install the enrollment policy, the user must enter an administrator password.