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Sophos Mobile Control is being renamed Sophos Mobile Device Management, and Sophos Intercept X for Mobile is being renamed Sophos Mobile Threat Defense. The iOS apps are already available with the new names. The Android apps will be available in early 2027. In this help, Sophos Mobile Device Management and Sophos Mobile Threat Defense refer to both the Android and iOS apps. Select this banner for more information.

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https://docs.sophos.com/central/Mobile/help/en-us/index.html?contextId=device-sync-interval-android

Set synchronization interval (Android)

You can configure the interval at which devices synchronize with Sophos Mobile.

Android devices on which Sophos Mobile manages Sophos Mobile Device Management synchronize as follows:

  • Server-initiated: At the interval you set in the Maximum interval between Sophos MDM syncs compliance rule, Sophos Mobile sends a synchronization request to the device. If you don't set a value, the interval is 24 hours.
  • Device-initiated: To make sure devices synchronize even if they don't receive notifications, they also synchronize at the interval you set on the Google setup page.

To set the interval for device-initiated synchronization, do as follows:

  1. On the menu sidebar, select Setup > Google setup and then the Android tab.

  2. Under Sophos Mobile Device Management sync interval, select an interval from the Sync interval list.

    The default synchronization interval is sufficient in most cases. A shorter interval impacts the device's battery life and data consumption and increases server load.

  3. Click Save.