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Configure privacy settings

For privacy reasons, you can turn off finding devices in Sophos Mobile Admin or Sophos Central Self Service Portal, and exclude installed apps from the information Sophos Mobile shows for a device.

When you exclude installed apps from the information Sophos Mobile shows for a device, you also exclude installed apps from the data Sophos Mobile uploads to the Sophos Data Lake. For information on how to turn on Data Lake uploads, see Turn on uploads for Sophos Mobile.

Restrictions

  • When you turn off finding devices, you can’t see the last known location in Google Maps, but you can still see it in the Device location report.
  • When you turn off viewing installed apps, you can’t see the apps installed on a specific device, but you can still see a consolidated list for all devices in the app reports.

Note

Sophos Mobile records the following privacy-related events for auditing purposes:

  • An administrator requests a device location.
  • A user requests a device location in Sophos Central Self Service Portal.
  • You change a setting on the Privacy tab.

To configure privacy settings, do as follows:

  1. On the menu sidebar, click Setup > General, and then click the Privacy tab.

  2. Click the required setting:

    • To turn off finding a device in Sophos Mobile Admin, click Forbid admins to find devices.
    • To turn off finding a device in Sophos Central Self Service Portal, click Forbid users to find devices.

    • To exclude installed apps from the information Sophos Mobile shows for a device, click Hide installed apps.

      The Hide installed apps setting also excludes installed apps from the data Sophos Mobile uploads to the Data Lake.