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Create Self Service Portal configurations

With a Self Service Portal configuration, you configure the types of devices that users can enroll, the enrollment details, and the device actions they can perform in Sophos Central Self Service Portal.

You can use different configurations for different users. To do so, add users to a user group and associate the group with a configuration. If a user belongs to several groups associated with Self Service Portal configurations, the configuration with the highest priority applies.

Create Self Service Portal configuration

To create a Self Service Portal configuration, do as follows:

  1. On the menu sidebar, select Setup > Self Service Portal.
  2. Select Enrollment texts and configure texts that are displayed before and after the enrollment.
  3. On the Self Service Portal configurations page, select Create to create a configuration.

  4. Configure the following settings:

    • Name: The name of the configuration.

      In Sophos Central Self Service Portal, users select a configuration by this name.

    • User groups: Select Add and then enter a user group. The configuration applies to all members of that group.

    • Maximum number of devices: The maximum number of devices a user can enroll in Sophos Central Self Service Portal.
    • Actions: Select Show and then select the management actions a user can perform in Sophos Central Self Service Portal.

  5. Select Add > Android.

  6. In the Configure platform settings dialog, configure the following settings:

    • Display name: The name of the platform settings. In Sophos Central Self Service Portal, users select an enrollment type by this name.

    • Description: A description of the platform settings.

      Users see this description in Sophos Central Self Service Portal next to the name.

    • Owner: The owner mode (corporate or personal) of devices enrolled with this configuration.

    • Device group: The device group that Sophos Mobile assigns to the device.
    • Enrollment package: Select the Android task bundle you’ve created.

    • Terms of use: The text to be displayed in Sophos Central Self Service Portal before the enrollment.

      Leave this field empty to show no text.

      Users must agree to the text to proceed with the enrollment.

    • Post-enrollment text: The text to be displayed in Sophos Central Self Service Portal after the enrollment.

      Leave this field empty to show no text.

  7. Select Apply to add the platform settings to the Self Service Portal configuration.

  8. Select Add > iOS & iPadOS, and then repeat the configuration steps you performed for Android.
  9. On the Edit Self Service Portal configuration page, select Save.

There always is a Default configuration. This configuration has the lowest priority and therefore only applies if there’s no other matching configuration.

Test device enrollment

We recommend you test device enrollment before inviting users to Sophos Central Self Service Portal.

Sign in to Sophos Central Self Service Portal with a test user account you created for yourself and perform test enrollments for all platforms you want to manage with Sophos Mobile.