Device management status

The management status shows whether a device is managed or not and, for unmanaged devices, why it’s unmanaged.

Devices can have one of the following management statuses:

Table 1.

Status

Description

Managed

The device is enrolled with Sophos Mobile.

Not managed

The device was added to Sophos Mobile but isn’t enrolled yet.

Unenrolled

A previously managed device was unenrolled from Sophos Mobile.

Checked out

The user has manually removed the device management profile from the device, rather than unenrolling the device.

This status only applies to iPhones and iPads.

Wiped

A previously managed device was wiped remotely through Sophos Mobile.

Enrolling

The device is being enrolled with Sophos Mobile.

To check the management status, hover over the device’s Managed icon on the Devices page.

The management status in the device list

To filter devices by management status, use the extended filter.

The management status filter