Enable Baidu Cloud Push service

Sophos Mobile uses the Google Firebase Cloud Messaging (FCM) service to send push notifications to Android devices, to trigger them to contact the Sophos Mobile server. In China, FCM will likely not work. Therefore, Sophos Mobile can also use Baidu Cloud Push, which is a Chinese push notification service.

If you manage Android devices that are located in China, enable the Baidu Cloud Push service as follows:

  1. On the menu sidebar, under SETTINGS, select Setup > Android setup and then the Android tab.
  2. In the Baidu Cloud Push service section, select Enable Baidu Cloud Push service.
  3. Click Save.
When Baidu Cloud Push is enabled, Sophos Mobile sends all push notifications through FCM and through Baidu Cloud Push.