Configure iPhone and iPad settings

On the iOS & iPadOS tab of the Apple setup page, you configure settings for iPhones and iPads.
  1. On the menu sidebar, under SETTINGS, click Setup > Apple setup, and then click the iOS & iPadOS tab.
  2. Configure the following settings:
    OptionDescription
    Activation Lock bypass Select Enable to be able to clear the Activation Lock on supervised devices.

    When this option is selected, Sophos Mobile retrieves a bypass code when syncing with a supervised device that has Activation Lock enabled. If required, you can perform the Activation Lock bypass action from the device's Show device page to clear Activation Lock when the device needs to be erased and re-deployed.

    Activation Lock is a security feature of iPhones and iPads to prevent the reactivation of lost or stolen devices. Normally, you need the correct Apple ID and password to clear Activation Lock. With the Activation Lock bypass feature, you can clear Activation Lock by providing the bypass code only.

    Synchronize device name Select Enable to manage iPhones and iPads under the name that is configured on the device.

    When this option is selected, the device name that Sophos Mobile uses is set every time the device synchronizes with Sophos Mobile.

    When this option is deselected, you set the device name during device enrollment.

  3. Click Save.