Identify the correct APNs certificate for renewal

When you renew your Apple Push Notification service (APNs) certificate for the Sophos Mobile server as described in Renew APNs certificate, it is important that on the Apple portal you select the correct APNs certificate for renewal.

This section describes how to identify the APNs certificate that is currently uploaded to the Sophos Mobile server.

Retrieve the certificate identifier:

  1. Log in to Sophos Central Admin and open the Mobile view from the My Products section of the main menu.
  2. On the menu sidebar, under SETTINGS, click Setup > Apple setup, and then click the APNs tab.
  3. Make a note of the Topic value that is displayed under APNs certificate.

Identify the certificate:

  1. Use your web browser to open the URL of the Apple Push Certificates Portal,
    If you are experiencing issues with certain features of the Apple portal when using Microsoft Internet Explorer, we recommend that you use the latest version of the Firefox, Opera, Chrome or Safari browser instead.
  2. Log in with the Apple ID that you used for the creation of the initial APNs certificate.
  3. In the list of APNs certificates, click the Certificate Info icon next to a certificate entry.
    This displays the certificate details.
  4. In the Subject DN field, locate the value that follows the string UID=. If this matches the identifier that you determined in Sophos Mobile Admin, you have identified the correct certificate.