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Add administrators

You can add administrators if you're a Partner Super Admin.

When you create an administrator in Sophos Central Partner, an administrator is also created automatically in Salesforce, but they won't have access to the Sophos Partner Portal.

To add an administrator, do as follows:

  1. Go to Configure > Settings & policies.
  2. Click Administrators.
  3. On the Manage Administrators page, click Create Admin.
  4. On the Add Admin page, do as follows:

    1. Enter the new administrator’s name and email address.
    2. Select a role. For more information on roles, see Roles.
    3. Select the customers that the admin can access. You can either add the administrator to a group of customers or assign them to a customer directly.

      Note

      A Partner Super Admin has access to all existing and future customers.

      You can give the administrator access to some or all customers. You must select at least one customer. If you allow them access to all customers, this includes all your existing and future customers.

      If you add an administrator to a group, they can access all your existing and future customers. See Groups

    4. Click Save.

The administrator is sent an email with setup instructions.