Firewall approvals

You can view and manage firewall authorization in Sophos Central

Before you can manage your customers’ firewalls, you need to go through the authorization process. When you first open the Firewall Approvals page, the primary administrator for your account needs to apply for approval (by clicking Apply) and accept the terms and conditions. After the application is sent, your channel account team at Sophos reviews and approves it. Then you can start sending requests to customers asking to allow you to manage their firewalls in Sophos Central.

You can view the numbers and details for the following categories.

Requests not sent

Click Requests Not Sent to see the firewalls that you could manage.

To send a firewall management request, select a firewall entry and click Request to Manage. This sends an email to the customer. The customer can then approve your request by following the link in the email.

Approval pending

Click Approval Pending to see all your requests that haven’t been approved by customers, and the date when you sent each request.

To resend a request, select the corresponding entry and click Resend Request.

Rejected by customer

Click Rejected By Customer to see any management requests that haven't been approved.

Revoked by customer

Click Revoked By Customer to see firewalls that your customers have removed permission for you to manage.

Rescinded by partner

Click Rescinded By Partner to view all the firewalls that you have chosen to stop managing.

Approved firewalls

Click Approved Firewalls to view all the firewalls you manage.

To view the license information for a firewall, select the firewall and click License Details.

To stop managing a firewall, select the firewall and click Rescind Management.

All firewalls

Click All Firewalls to see all firewalls you manage or that you're waiting for approval to manage.

To view the license information for a firewall, select the firewall and click License Details.

To stop managing a firewall, select the firewall and click Rescind Management.