Managed Customer Usage

The Managed Customer Usage page contains the list of your managed customers.

You can view all of your managed customers, those using licenses you own and those using their own licenses. For each customer you can see whether they have a termed or monthly license. You can also see the number of licenses they have. You can change licenses for customers. You can create monthly accounts for customers.

To view the license details for a customer, select the customer and click License Details. This opens a page listing all the customer's licenses.

Change licenses

Click managed customers and select Change licenses to amend their licenses.

Create Monthly Account

Click Create Monthly Account to create customer accounts.

You must be a Managed Service Provider (MSP) Flex partner to create a monthly usage account.

Launch Sophos Central Admin

Select a managed customer and click Launch Sophos Central Admin to open their Sophos Central Admin account.

Export to CSV

You can export the managed customer list to a comma separated value (CSV) file, click Export to CSV.

Managed customer orders

If you're a Sophos MSP Flex Connect partner, you can also see your Managed customer orders here.

Restriction For each subscription, you can only view the license information or open the associated Sophos Central Admin account.