Firewalls
You can manage firewalls and assign them to Sophos Central customers.
Introduction
You can manage virtual and hardware firewalls.
Request a new virtual firewall
If you're a Flex Partner, you can request a new virtual Sophos XG Firewall that is registered with Sophos Central and available to customers under a monthly subscription.
To request a virtual firewall, do as follows:
If a request is still pending after 20 minutes, contact your channel account manager with the following details:
- Firewall serial number
- Subscription name
- Date and time of the request
Ask your account manager to ensure that the subscription is active.
Edit a virtual firewall
If you're a Flex Partner, you can edit the size and subscription of a virtual firewall. A virtual firewall has a model number that starts with “SFV”.
To edit a virtual firewall, do as follows:
If a change is still pending after 20 minutes, contact your channel account manager with the following details:
- Firewall serial number
- Current subscription name
- Pending subscription name
- Date and time of the change request
Ask your account manager to ensure that the changes have been made.
Delete a virtual firewall
If you're a Flex Partner, you can delete a virtual firewall. A virtual firewall has a model number that starts with “SFV”.
To delete a virtual firewall, do as follows:
Edit a hardware firewall
You can edit the assignment and subscription of a hardware firewall. A hardware firewall has a model number that starts with “XG”.
To edit a hardware firewall, do as follows:
If a change is still pending after 20 minutes, contact your channel account manager with the following details:
- Firewall serial number
- Current subscription name
- Pending subscription name
- Date and time of change request
Ask your account manager to ensure that the changes have been made.