Global exclusions
You can exclude files, websites and applications from scanning for threats, as described below.
We'll still check the excluded items for exploits.
Note These exclusions will apply to all your users (and their devices) and servers.
If you want them to apply only to certain users or servers, use the exclusions in the Sophos Central Admin policies instead.
Customers won't be able to add to the Global exclusions list from Global Settings. They can add global exclusions from the events list. These are not added to the global exclusions list you can view and edit in Sophos Central Partner.
Global exclusions pushed from Sophos Central Partner are merged with the Sophos Central Admin list.
Stop detecting an exploit that's been detected
If an exploit is detected on an application but you're sure the detection is incorrect, you can stop it happening for all your customers.
This applies to all your users and computers.
To stop detecting an exploit, do as follows: