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Sophos Central Partner allows partners to manage licensing, security access and firewalls for customers.
Dashboard
The dashboard provides access to the most important information about your customers at a quick glance.
Alerts
You can view the alerts for your Sophos Central customers that have Partner Assistance enabled.
Logs
The Logs pages provide reports on the security features in Sophos Central Partner and your customers.
Sophos Central customers
The Sophos Central Customers page contains the list of your Sophos Central Admin customers and shows the status of their licenses.
Sophos Central Licenses
The Sophos Central Licenses page contains the list of Sophos Central licenses that your customers have.
Managed Customer Usage
The Managed Customer Usage page contains the list of your managed customers.
Managed Customer Orders
The Managed Customer Orders page contains the list of your managed customer order subscriptions.
Trial Licenses
This page lists the trial licenses your customers have, with their start and end dates. You can also search for a customer. You can create new trial licenses and convert trial licenses to full Sophos Central licenses.
Deployment
You can install Sophos Endpoint Protection on Windows computers (or servers) and Macs for any of your customers.
Firewall customers
You can view a summary of your Sophos Central firewall customers.
Firewalls
You can manage firewalls and assign them to Sophos Central customers.
Firewall approvals
You can view and manage firewall authorization in Sophos Central
Manage firewalls
Manage firewall group policy and settings templates for your customers.
Settings and Policies
You can manage administrators, sign-in settings, alerts, access to the provisioning API, and global templates.
Account Details
The Account Details page lets you manage your account.
You can connect your Sophos Central Partner account to Autotask, a Professional Services Automation (PSA) tool.
Customer usage and other data sent to Autotask
If you're an MSP partner, Sophos Central Partner allows you to manage security for your customers.
Integration setup
Before you can sync customer data between Sophos Central Partner and Autotask, you need to perform initial setup tasks.
Sync Sophos Central Partner customers with Autotask
Follow these instructions if you want to sync customers.
What happens in the sync
When the synchronization happens, you'll see changes in Autotask and in Sophos Central Partner.
Troubleshooting
How to resolve common problems with integration between Sophos Central Partner and Autotask.
You can connect your Sophos Central account to ConnectWise®, a Professional Services Automation (PSA) tool.
Customer usage and other data sent to ConnectWise
Read this information to see what data we send to ConnectWise.
Set up integration
Before you can map and synchronize customer data, you need to configure ConnectWise and do initial setup tasks.
Map and synchronize your customers
You need to specify which ConnectWise customers and agreements correspond to which Sophos Central Partner customers.
Synchronize Sophos Central Partner customers with ConnectWise
Follow these instructions to synchronize customers.
What happens in the initial synchronization
When the initial synchronization happens, you'll see changes in ConnectWise and in Sophos Central.
Troubleshooting
This section tells you how to resolve problems with the integration between Sophos Central Partner and ConnectWise.
Supported Web Browsers
Find out about which web browers we support.
Languages
Sophos Central Partner supports the following languages.
Get additional help
To get help from Sophos Support:
Legal Notices

About this Help

This Help tells you how to use all the features in Sophos Central Partner.

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