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Sophos Central Partner allows partners to manage licensing, security access and firewalls for customers.
Dashboard
The dashboard provides access to the most important information about your customers at a quick glance.
Alerts
You can view the alerts for your Sophos Central customers that have Partner Assistance enabled.
Logs
The Logs pages provide reports on the security features in Sophos Central Partner and your customers.
Sophos Central
If your customers use Sophos Central Admin, you can request their approval for you to be able to manage their consoles and help them with some management tasks or alert resolution.
Sophos Central Firewalls
If your customers use Sophos Central Firewall Manager to manage their XG Firewalls, you can request their approval for you to be able to manage their firewalls and help them with some management tasks or alert resolution.
Settings and Policies
You can manage administrators, sign-in settings, alerts, access to the provisioning API, and global templates.
You can connect your Sophos Central Partner account to Autotask, a Professional Services Automation (PSA) tool.
Customer usage and other data sent to Autotask
If you're an MSP partner, Sophos Central Partner allows you to manage security for your customers.
Integration setup
Before you can sync customer data between Sophos Central Partner and Autotask, you need to perform initial setup tasks.
Sync Sophos Central Partner customers with Autotask
Follow these instructions if you want to sync customers.
What happens in the sync
When the synchronization happens, you'll see changes in Autotask and in Sophos Central Partner.
Troubleshooting
How to resolve common problems with integration between Sophos Central Partner and Autotask.
You can connect your Sophos Central account to ConnectWise®, a Professional Services Automation (PSA) tool.
Customer usage and other data sent to ConnectWise
If you're an MSP partner, Sophos Central Partner allows you to manage security for your customers.
Set up integration
Before you can map and sync customer data, you need to configure ConnectWise and do initial setup tasks.
Map Sophos Central Partner customers to ConnectWise customers
You need to specify which ConnectWise customers and agreements correspond to which Sophos Central Partner customers.
Sync Sophos Central Partner customers with ConnectWise
Follow these instructions to sync customers.
What happens in the initial sync
When the initial synchronization happens, you'll see changes in ConnectWise and in Sophos Central.
Troubleshooting
This section tells you how to resolve problems with the integration between Sophos Central Partner and ConnectWise.
Supported Web Browsers
The following browsers are currently supported.
Languages
Sophos Central Partner supports the following languages.
Get additional help
To get help from Sophos Support:
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About this Help

This Help tells you how to use all the features in Sophos Central Partner.

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