Email

With Email, you can review the messages you receive and manage any quarantined messages.

• Quarantined messages are messages sent to quarantine because of your policy configuration. You can review these messages and either release or delete them. Releasing messages delivers them.
• In Distribution Lists Quarantine, you can manage messages marked as spam that come from distribution lists.
• In Allow/Block, you can manage the email addresses and domains you've added to your allow and block lists.
• In Emergency Inbox, you can read your messages from the last 14 days.

Setting up Self Service Portal for Sophos Email

The SSP (Self Service Portal) allows you to control your quarantine messages, manage sender lists, and review inbound emails in your emergency inbox.

When your administrator adds you to Sophos Central, you'll receive a welcome email.

After receiving a welcome email, follow these steps based on the authentication method chosen by your administrator:

• If your administrator has set up a password authentication method, click the Set up my password link in the welcome email to create your password.
• If your administrator has set up an SSO authentication method, click the Sophos Central Self Service link and sign in using your SSO login credentials (Microsoft credentials).

After you've created your credentials or accessed directly via SSO, you'll be signed into the SSP.

You can manage your own allow/block list, check your quarantine messages, and manage distribution lists if you're a distribution list owner.

Using the Emergency Inbox, you can view and manage your messages from the last 14 days, but you won't be able to send replies.

More resources

The following video shows how you can manage your email in the Self Service Portal: