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Lock device


This feature is not available for certain device types.

You can lock your device if it is lost or stolen.

  1. In Sophos Central Self Service Portal, click Mobile and then click the relevant device.
  2. Click Actions > Lock.

    For iPhones and iPads, you can enter a message of up to 300 characters that will be displayed on the device after it has been locked. For example, you enter a message with a contact number in case your device is found. In the Phone number to display field, you can enter a number that is dialed automatically if somebody taps it in the lock message.

    For Macs, you set a 6-digit PIN that must be entered on the Mac to unlock it.

Your device is locked with your current password or, in the case of a Mac, with the system lock PIN.