Manage quarantined email

Quarantined email consists of messages that are marked as spam or contain malware or malicious links.

You can review these messages and either release or delete them. Releasing messages delivers them.

To manage your messages, do as follows:

  1. Click Email.
    This opens the Email Security page and shows the number of quarantined messages you have.
  2. Click Quarantine.
    This displays a list of your quarantined email messages. The sender, recipient, subject, time and date, and quarantine reason are shown for each email.
  3. In the list you can select one or more messages, then choose an action.

    You can select up to 400 emails.

    Choosing an option with Allow or Block adds the sender's email address to your allow list or block list.

  4. You can also click on a message subject to view the content of the quarantined email message, then choose an action.

Quarantined messages are deleted after 30 days.